Frequently asked questions
The key facts about Heilpflanzenwohl GmbH – for patients, healthcare professionals and partners. (52 questions)
9 questionsCompany
What is Heilpflanzenwohl GmbH?
Heilpflanzenwohl GmbH is an OTC company headquartered in Zug, Switzerland, with a branch in Berlin. It develops, manufactures and distributes plant-based OTC medicines, medical devices, dietary supplements and cosmetics. Its aim is to combine the power of nature with modern science.
Since when has Heilpflanzenwohl existed?
Heilpflanzenwohl has existed since 2016 – ten years (2016–2026). The team’s experience in medicines, medical devices and dietary supplements goes back more than 25 years.
Where is Heilpflanzenwohl GmbH located and how can I reach the company?
The headquarters of Heilpflanzenwohl GmbH is at Baarerstrasse 14, 6300 Zug, Switzerland. The German branch is Heilpflanzenwohl GmbH, Alt-Moabit 101 D, 10559 Berlin (phone +49 30 209 66 97 81, email hpw@heilpflanzenwohl.com). General enquiries go to hpw@heilpflanzenwohl.com.
Which locations does Heilpflanzenwohl GmbH have?
Heilpflanzenwohl GmbH is located at Baarerstrasse 14, 6300 Zug, Switzerland, and Alt-Moabit 101 D, 10559 Berlin. For the manufacturer or distributor of an individual product, the information on the packaging and package leaflet is authoritative.
Who leads Heilpflanzenwohl GmbH?
Management: Dr. Hari Sven Krishnan (CEO and Chairman of the Board), Johannes Vocke (CFO) and Stephan Walz (Qualified Person, Head of TechOps). Board of Directors: Dr. Hari Sven Krishnan, Thomas Ebeling, Daniel Kolb, Dr. Metin Colpan and Erhard Heck. All people are described on the company page.
What is the Heilpflanzenwohl GmbH Medical Advisory Board?
The Medical Advisory Board is an expert panel that supports Heilpflanzenwohl GmbH with medical, pharmaceutical and nutritional science questions. Members are Dr. Hari Sven Krishnan (pharmacist), Dr. med. Wolfgang Grebe (specialist in internal medicine), Dr. med. Tobias Sokolowski (specialist in internal medicine and gastroenterology) and Marie Schröder (nutritional scientist, M.Sc.). Each member has a profile page.
What is Heilpflanzenwohl GmbH’s strategy?
Heilpflanzenwohl GmbH is building the leading OTC platform in Germany and Europe. The focus is on the growth of innovative OTC brands that stand out through evidence, quality and innovation.
How many brands does Heilpflanzenwohl GmbH have?
Heilpflanzenwohl GmbH has twelve brands: Gelencium, Omniflora, Döderlein, Glycowohl, Green Naturals, Nyrax, Sweatosan, Mastu, Rheumagil, Refigura, Lumbagil and VSL#3. Each brand has its own brand page with all products.
Are there open positions at Heilpflanzenwohl GmbH?
Open positions are listed on the Heilpflanzenwohl careers portal.
12 questionsBrands at a glance
What is Gelencium?
Gelencium is a brand of Heilpflanzenwohl GmbH: The joint specialist. Focus on joints, osteoarthritis and mobility: a plant-based medicine with devil’s claw root, homeopathic drops and dietary supplements with hyaluronic acid, collagen and enzymes, plus cannabis cosmetics and pain patches. All products of the Gelencium brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Omniflora?
Omniflora is a brand of Heilpflanzenwohl GmbH: The gut microbiome expert. Focus on gut health and digestion: Omniflora N as a medicine with bacterial strains, plus enzymes, dietary fibre and other dietary supplements. All products of the Omniflora brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Döderlein?
Döderlein is a brand of Heilpflanzenwohl GmbH: The expert for the vaginal microbiome. Focus on intimate health: hormone-free medical devices with lactic acid bacteria, care for the intimate area and dietary supplements for vaginal flora and menopause. All products of the Döderlein brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Glycowohl?
Glycowohl is a brand of Heilpflanzenwohl GmbH: The experts for diabetes & metabolism – innovative medicines and vital nutrients. Focus on blood sugar and metabolism: Glycowohl drops and dietary supplements with vitamins, minerals and plant extracts. All products of the Glycowohl brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Green Naturals?
Green Naturals is a brand of Heilpflanzenwohl GmbH: High-dose nutrients and plant extracts. Focus on prevention: more than 70 dietary supplements as capsules, powders and resins – with vitamins, minerals, amino acids and plant and mushroom extracts. All products of the Green Naturals brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Nyrax?
Nyrax is a brand of Heilpflanzenwohl GmbH: For kidneys and fluid balance. Focus on the electrolyte balance during dehydration treatments: Nyrax Aqua Balance and Veno Balance as dietary supplements. All products of the Nyrax brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Sweatosan?
Sweatosan is a brand of Heilpflanzenwohl GmbH: For excessive sweating. Focus on hyperhidrosis: a sage-based medicine as coated tablets. All products of the Sweatosan brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Mastu?
Mastu is a brand of Heilpflanzenwohl GmbH: For haemorrhoids. Focus on haemorrhoids: medical devices as ointment and as suppositories. All products of the Mastu brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Rheumagil?
Rheumagil is a brand of Heilpflanzenwohl GmbH: For rheumatic complaints. Focus on rheumatic complaints: a homeopathic medicine in tablet form and a Cannabis Aktiv cream as a cosmetic. All products of the Rheumagil brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Refigura?
Refigura is a brand of Heilpflanzenwohl GmbH: For weight loss. Focus on weight management in overweight: dietary supplements (capsules, Pro, Intervall) as well as Fucus drops. All products of the Refigura brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is Lumbagil?
Lumbagil is a brand of Heilpflanzenwohl GmbH: For nerve pain and sciatica. Focus on nerve pain and sciatica: homeopathic drops with blue monkshood (Aconitum napellus). All products of the Lumbagil brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
What is VSL#3?
VSL#3 is a brand of Heilpflanzenwohl GmbH: For gut flora and digestion. Focus on gut flora: a dietary supplement with 8 bacterial strains as sachets and capsules. All products of the VSL#3 brand are listed with pack sizes, ingredients and notices on the brand page and the product pages.
12 questionsProducts & product types
Which products does Heilpflanzenwohl GmbH offer?
Heilpflanzenwohl GmbH offers plant-based and homeopathic medicines, medical devices, dietary supplements and cosmetics in twelve brands – for joints, gut and digestion, intimate health, blood sugar and metabolism, pain and prevention. All products are linked with product pages on the product overview.
Which types of products are there?
There are four product types: medicines (plant-based, traditionally used or homeopathic), medical devices (e.g. Mastu, Döderlein vaginal capsules), dietary supplements (e.g. Green Naturals, VSL#3, Nyrax) and cosmetics (e.g. Döderlein protective ointment INTIM). The product type is shown as a label on every product page.
What is the difference between a medicine and a dietary supplement?
Medicines are subject to medicines law: they are approved or registered and come with a package leaflet listing indications, contraindications and side effects. Dietary supplements are classed as food, complement the diet and must not carry medicinal claims.
What is a medical device?
A medical device achieves its main effect by physical or mechanical means, not pharmacologically – for example through a protective barrier or moisturising. At Heilpflanzenwohl GmbH these include Mastu ointment and suppositories as well as Döderlein vaginal capsules, vaginal suppositories Plus and moisturising cream. The instructions for use apply.
What is a cosmetic at Heilpflanzenwohl GmbH?
Cosmetics are care products for skin and the intimate area, such as the Döderlein protective ointment INTIM or the Rheumagil Cannabis Aktiv cream. Cosmetics have no medicinal effect and are not medicines.
What does homeopathic medicine mean?
Homeopathic medicines such as Gelencium drops, Rheumagil tablets, Lumbagil or Glycowohl drops contain highly diluted active substances (potencies, e.g. D4). Their indications are derived from homeopathic remedy pictures and are given in the package leaflet.
What does traditional herbal medicine mean?
For traditional herbal medicines such as Sweatosan, use is based solely on long-standing use. The indication is registered; efficacy in the sense of a clinical approval is not thereby proven.
Which products are there for women’s health?
The Döderlein brand: vaginal capsules, vaginal suppositories Plus and moisturising cream (medical devices), the protective ointment INTIM (cosmetic) as well as Female Biotic, Meno Biotic, P-M-S Biotic, Ferro Biotic and CystoBiotic (dietary supplements).
Which products are there for joints, rheumatism and nerve pain?
Gelencium (EXTRACT as a plant-based medicine, arthro and drops as homeopathic medicines, plus dietary supplements, CBD gels and pain patches), Rheumagil (tablets, plus the Cannabis Aktiv cream) and Lumbagil (drops for nerve pain and sciatica).
Which products are there for gut and digestion?
Omniflora (Omniflora N as a medicine, plus dietary supplements and a medical device) and VSL#3 (dietary supplement with 8 bacterial strains as sachets and capsules).
Which products are there for blood sugar and weight?
Glycowohl (drops as a homeopathic medicine plus dietary supplements) for blood sugar and metabolism, and Refigura (dietary supplements and Fucus drops) for weight management.
Are the products vegan?
That depends on the individual product. Many dietary supplements, such as those from Green Naturals, are vegan; details are given under ingredients and notices on the product page. For medicines, the package leaflet applies.
9 questionsUse & safety
Where do I find the package leaflet and instructions for use?
Where available, the package leaflet or instructions for use are linked as PDF on every product page. The leaflet inside the pack is always authoritative.
How do I report a side effect?
Talk to your doctor or pharmacist. You can also report side effects to the manufacturer at hpw@heilpflanzenwohl.com or to the authorities – in Germany the BfArM, in Switzerland Swissmedic.
When should I seek medical advice before use?
In pregnancy and breastfeeding, for children and adolescents, with existing conditions or when taking other medicines. Follow the dosage and notices on the product page and the package leaflet. If symptoms persist or get worse, seek medical advice.
Do the drops contain alcohol?
Yes, liquid forms such as Gelencium drops, Glycowohl drops or Lumbagil contain ethanol. The exact amount is given in the package leaflet and in the mandatory text on the product page.
Can a dietary supplement replace a medicine?
No. Dietary supplements complement the diet and replace neither a balanced diet nor treatment prescribed by a doctor. The recommended daily intake must not be exceeded.
Does Glycowohl replace diabetes treatment?
No. Glycowohl drops are a homeopathic medicine used as an adjunct in diabetes mellitus. They do not replace treatment prescribed by a doctor; please ask your doctor or pharmacist about use.
Are the products available without prescription?
Heilpflanzenwohl GmbH’s medicines are OTC products, i.e. not prescription-only; they are available in pharmacies. Dietary supplements, medical devices and cosmetics are also available without prescription. Status information is given on each product page.
What does PZN mean?
The Pharmazentralnummer (PZN) is the 8-digit number German pharmacies use to identify medicines and pharmacy products unambiguously. It is printed on the pack and shown in the key facts of the product pages.
What do the nutrient reference values (NRV) in the tables mean?
NRV stands for nutrient reference value, the recommended daily intake of a vitamin or mineral. The nutrition tables give the amount per daily dose and the share of the NRV in percent.
5 questionsQuality & approval
Is Heilpflanzenwohl GmbH certified and who supervises the company?
Yes. Heilpflanzenwohl GmbH is a GMP-certified pharmaceutical company. In Switzerland it is regulated by Swissmedic, in Germany by the BfArM and the LaGeSo.
What does GMP mean?
GMP stands for “Good Manufacturing Practice” – binding quality rules for the manufacture and testing of medicines.
What is a Qualified Person?
The Qualified Person is responsible for ensuring that batches of medicines were manufactured and tested in line with the applicable rules before they are released. At Heilpflanzenwohl GmbH this is Stephan Walz (Head of TechOps).
Does Heilpflanzenwohl GmbH do its own research?
Yes. Medicines are developed in-house – from the initial idea to market readiness – and are guided by current scientific studies. The focus is on plant-based OTC medicines, medical devices, dietary supplements and cosmetics.
Which awards has Heilpflanzenwohl GmbH received?
Among others: OTC growth champion in pharmacies 2017 and 2018 (Rheumagil, Refigura, Gelencium), 1st place at the inspirato Pharma Marketing Award 2019, Most Innovative Consumer Healthcare Business – Central Europe (GHP Awards 2020) and Gelencium as TOP BRAND 2019 and 2021 (Die erfolgreiche Apotheke).
5 questionsBuying & contact
Where can I buy the products?
All Heilpflanzenwohl GmbH products are available in pharmacies – in store and online. Medicines are available exclusively in pharmacies. Individual brands also offer dietary supplements, medical devices and cosmetics in their own online shops.
Can I buy medicines in the brand’s online shop?
No. Heilpflanzenwohl GmbH medicines are available exclusively through pharmacies, in store or in online pharmacies. With the PZN shown on the product page, every product can be ordered unambiguously at the pharmacy.
Which brands have their own online shop?
Six brands have their own online shop: Gelencium (gelencium-shop.de), Omniflora (omniflora-shop.de), Döderlein (doederlein.com), Glycowohl (glycowohl.de), Green Naturals (green-naturals.de) and VSL#3 (vsl3-shop.de). The shops offer dietary supplements, medical devices and cosmetics.
How do I order a product at the pharmacy?
Give the pharmacy the product name or the PZN shown on the product page and the pack. The pharmacy can order it through the wholesaler.
How can I contact Heilpflanzenwohl GmbH?
By email at hpw@heilpflanzenwohl.com. The German branch can be reached at +49 30 209 66 97 81 or hpw@heilpflanzenwohl.com. Address: Heilpflanzenwohl GmbH, Alt-Moabit 101 D, 10559 Berlin.
